Frequently Asked Questions (FAQ)

Resetting your password usually resolves this issue.  Go to the login page, click on the Forgot Password link, and follow the prompts to reset your password.

If you change computers and need to transfer your XG registration to a new computer, or lost your Activation Code, please go to eXtremeGammon’s Help and Support page:

http://www.extremegammon.com/support.aspx

The XG Help page provides the answers to these questions and many more.

The U.S. Backgammon Federation has many international members.  International members are welcome to participate in online tournaments as well. 

The USBGF accepts personal checks and/or money orders. Membership choices are.

  • Basic – Annual (1yr) $45 + (manual activation fee $10) = $55
  • Premium – Annual (1yr) $85 + (manual activation fee $10) = $95
  • Premium Plus Annual (1yr) $195 + (manual activation fee $10) = $205   

Please include following contact information – mailing address, phone number, email address.

Make your payment out to the USBGF, please indicate in the memo line or note what the payment is for, and mail to the following address.

Mail your payment to:

U.S. Backgammon Federation
6589 – 135th Street West
Apple Valley, MN  55124

Once your check and/or money order has been received and processed, your membership will be activated manually, and information will be emailed to you on how to access your profile account.

Most plans are set to auto-renew each month or year. If you decide you no longer want to be a member, simply cancel your membership from the profile area. Click on your name in the top right corner > Membership > Subscriptions > Cancel my Subscription.

First, you need to have at least a basic monthly membership. Once you have done so, you should also have an account on either Backgammon Studio Heroes or Backgammon Galaxy to play your match. Read our Playing in your first tournament post for detailed walkthrough.

Click on your name in the top right corner > Membership > Payments > Update Payment Method.

Visit https://usbgf.org/login/ and enter your account email. You can then click the “Forgot your password” to reset your credentials. 

Heroes accounts are by invite only. So you can either ask someone you know who is a player, by asking them to login > click Menu in top left, then My Profile from the dropdown > then Invite Player in the top. Alternatively, you can send a quick email to hello@usbgf.org requesting an invite to Heroes and we’ll respond within a few hours.